Terms & Conditions

1. Bookings & Confirmation

A booking is confirmed once you have received a written confirmation from Perk Travels and paid the required deposit. We reserve the right to decline any booking at our discretion.

All bookings are subject to availability of hotels, transport, and other services at the time of confirmation.

2. Pricing

All prices are quoted in US Dollars (USD) unless stated otherwise. Prices are per person unless indicated as a group rate. Prices are subject to change due to government-imposed taxes, fuel surcharges, or currency fluctuations up to the time of full payment.

Entrance fees to national parks, heritage sites, and other attractions are subject to change by the respective authorities. Any increases must be borne by the client.

3. Payment Terms

• A deposit of 25% of the total package cost is required to confirm a booking
• The remaining balance is due 30 days before the travel start date
• For bookings made within 30 days of departure, full payment is required at the time of booking

4. Cancellation & Refunds

Cancellations must be notified in writing to marketing@perktravels.com. The following cancellation fees apply:

• 60+ days before departure: Deposit forfeited
• 30–59 days before departure: 50% of total package cost
• 15–29 days before departure: 75% of total package cost
• Less than 15 days / no-show: 100% of total package cost

Refunds, where applicable, will be processed within 14 working days via the original payment method.

5. Itinerary Changes

The sequence of the itinerary may be changed with or without prior notice to ensure the smooth running of the tour and to accommodate flight details, weather, or road conditions.

Perk Travels reserves the right to substitute hotels of an equivalent standard if originally confirmed properties are unavailable. Clients will be informed of any significant changes as soon as possible.

6. Client Responsibilities

• Clients are responsible for ensuring they hold a valid passport (at least 6 months validity from travel date) and any required visas
• Clients must take out adequate travel insurance before departure covering medical emergencies, trip cancellation, and personal liability
• Any special requirements (dietary, medical, accessibility) must be communicated at the time of booking
• Clients are responsible for personal expenses, tips, phone calls, laundry, and any items not specified in the inclusions

7. Our Liability

Perk Travels acts as an agent for hotels, transport operators, and other service providers. We are not liable for any loss, damage, injury, or expense arising from circumstances beyond our control, including but not limited to natural disasters, political unrest, strikes, or changes in government regulations.

Our maximum liability in any circumstances is limited to the total amount paid by the client for the affected services.

8. Force Majeure

Perk Travels shall not be liable for failure to perform obligations where such failure results from circumstances beyond our reasonable control, including acts of God, pandemics, government actions, or other events of force majeure.

9. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Contact